Privacy Policy
Last Updated: January 30, 2026
Overview
Where's My Poke Friend ("we," "our," or "us"), including our PokeDealer service, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
Information We Collect
Information You Provide
- Trainer Information: Pokémon GO trainer name, friend code, and location (city/country)
- Contact Information: Email address, and optionally Discord username or Telegram handle
- Trade Details: Pokémon GO offered and sought, trade attributes and preferences
- Chat Messages: Messages sent in our community chat rooms
- Search String Queries: Text queries submitted to our AI-powered search string generator
- PokeDealer Orders: Phone number for text communication, payment information (handled by PayPal/Zelle), and temporary Pokémon GO login credentials (for coin delivery only)
- Optional Information: Profile photos, additional notes, or messages to other trainers
PokeDealer Service - Temporary Account Access
🔒 Account Security for Coin Delivery
- Temporary Access Only: For PokéCoin delivery, we require temporary login access to your Pokémon GO account. We log in, add the coins, and log out immediately (typically within minutes).
- No Password Storage: Your login credentials are NEVER stored in our database or saved anywhere. They are used once and discarded.
- No Access for Passes: Giftable passes are sent through in-game friend gifts and do NOT require account access.
- Change Password Anytime: We recommend changing your Pokémon GO password after coin delivery for added peace of mind.
- Secure Communication: Order details and login credentials are communicated via encrypted text messaging.
Automatically Collected Information
- Cookies: We use cookies to remember your last visited location for convenience
- Usage Data: Basic analytics about how you use our site (pages visited, features used)
- Technical Data: Browser type, device information, and IP address (not stored long-term)
How We Use Your Information
We use the information we collect to:
- Connect Trainers: Display your friend code and trade offers to other users in your city
- Facilitate Trades: Exchange contact information between trainers when trades are committed
- Send Notifications: Email you when someone commits to your trade or when entries expire
- Enable Communication: Allow trainers to chat in community rooms and exchange messages
- Generate Search Strings: Process your queries through AI to create Pokémon GO search strings
- Improve Our Service: Understand how users interact with our platform and make improvements
- Maintain Security: Prevent abuse, spam, and violations of our Terms of Use
AI-Powered Search String Generator
Our platform includes an AI-powered search string generator that helps you create Pokémon GO search queries. Here's how it works:
- Your queries are processed by AI: When you submit a search request, it's sent to third-party AI services for processing
- No personal data is sent: Only your search query text is transmitted - no email, trainer name, or other personal information
- Queries may be logged temporarily: AI providers may log queries for quality and abuse prevention
- Not linked to your identity: Search queries are not associated with your friend code posts or other platform data
- Optional feature: Use of the search string generator is entirely voluntary
Third-party AI services we use may include: OpenAI, Anthropic, Google AI, xAI, DeepSeek, and TextBuilder. These services have their own privacy policies governing how they handle data.
Email Security & Processing
Your email address is encrypted and secure. We take the following measures to protect your email:
- All emails are transmitted using secure, encrypted connections (Amazon SES)
- Email addresses are stored securely in our database with industry-standard protection
- We only send emails for trade notifications and important updates
- We never sell, rent, or share your email address with third parties for marketing
- You can request deletion of your email and all associated data at any time
- Our emails come from: do-not-reply@wheresmypokefriend.com
📧 Note: If you don't receive our emails, check your spam/junk folder and add do-not-reply@wheresmypokefriend.com to your safe senders list.
No Login Required
Our platform does not require user accounts or logins. This means:
- We don't store passwords or authentication credentials
- You maintain control over your posted information
- Your data is only associated with the specific entries you create
- You can post anonymously using only the required trainer information
Information Sharing
Public Information
The following information is publicly visible to all users:
- Trainer name and friend code
- City and country location
- Pokémon offered and sought in trades
- Chat messages in public chat rooms
- Profile photos (if uploaded)
Private Information
Your email address and messaging handles (Discord, Telegram) are only shared with:
- Trainers who commit to trade with you
- You, when you commit to someone else's trade
We never publicly display email addresses or share them for any other purpose.
Third-Party Services
We use the following trusted third-party services:
- Amazon SES: For sending email notifications (encrypted and secure)
- QR Code Generation: For creating scannable friend codes
- AI Services: For processing search string generator queries (OpenAI, Anthropic, Google AI, xAI, DeepSeek, TextBuilder)
We do not share your personal information with any other third parties.
Data Retention
- Active Entries: Friend codes remain active for 90 days; trade offers for 30 days (configurable)
- Expired Entries: Automatically deleted from our database after expiration
- Chat Messages: Stored for moderation purposes and may be retained
- Email Notifications: Sent and processed through Amazon SES; not permanently stored by us
Your Rights & Choices
You have the right to:
- Access: Request a copy of the information we have about you
- Correction: Update or correct your information (by posting updated entries)
- Deletion: Request removal of your information from our platform
- Object: Opt out of receiving email notifications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our service is intended for users age 13 and older. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it immediately.
Security Measures
We implement appropriate security measures to protect your information:
- Secure database storage with encryption
- HTTPS connections for all data transmission
- Regular security updates and monitoring
- Limited access to personal information
However, no system is 100% secure. Please exercise caution when sharing personal information online.
International Users
By using our service, you consent to the transfer of your information to our servers, which may be located in different countries than your own. We comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Contact Form: Submit a message via our contact form
- Website: wheresmypokefriend.com
📧 Important Reminder
We prioritize your privacy and security. Your email is encrypted and only used for legitimate platform notifications. We will never sell your information or spam you. You remain in control of your data at all times.